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cartier prescription glasses Last time I checked My mom lives in Dallas. My wife told me about her wonderful experience with Davone at the chimney rock and westheimer location, so I tried the Houston Shoe Hospital again. I was skeptical, but this guy got it right the first time and I only go see him and him only. I sure that he trains his staff to operate as he does, but I would rather work with him since he management and customer service qualities are set to such a high standard for his profession. I seen, as I waited in line for him, his issue resolution skills with not so happy customers and he is very professional and is a problem solver not a problem maker. I bring in all our shoes and handbags to him and I also purchased some luggage and shoes Briggs and Riley and Aldens. This store is a one stop shop that sells great merchandise. I started referring friends, family, and just about everyone I come in contact with and talk about shoes or customer service experiences with to Davone and His location. I hope the owners recognize this guy as a shining star within their company and promote him! If I was in charge of our hiring process I would definately try to bring Davone to our team : !!! Owners better watch out because I conviced that this guy is a true diamond in the rough. I hope this doesn fall upon deaf ears.I wanted to let you know that I received my shoes today via FedEx. Both pairs look beautiful; you did exactly what you said, which was repair my shoes properly. That is all I wanted, and the shoes now look like what I originally expected. I also like the new soles you added. I tried on the shoes and my favourite pair the two tone pump is just a bit tighter; I am assuming it is just the cleaning solution and the leather will stretch. Overall, the shoes look just perfect. Thanks again for following up with my complaint, I do appreciate it.I taken several of my expensive shoes the likes of Gucci, Jimmy Choo, etc. to Houston Shoe Hospital to be repaired and they always done a great job of treating my shoes with care. They come back looking polished and beautiful and I always been more than satisfied with the service received for the price I paid. The staff is very accomodating and have been