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prada gaufre mistake in customs.There was no identification on the outside of the look alike bag. I had ripped off the baggage claim tags at the airport so I didn't know whose bag I had. And I just didn't feel right searching the inside for the name of the owner. shuttle to the airport. Now what? As if by magic, an information volunteer appeared suggesting that we go to the Customs Office since that is where she thought my bag should be. a good looking young man approached with a key. "Can I help you?" he asked. The office had just opened when we got there, and we were its first customers."We don't deal with baggage," the woman said. and that I would like to leave the "found" bag with them for safekeeping, I was passed onto to the manager who had just arrived.Fortunately, she was very helpful. I learned that British Airways was difficult to work with. I had already gleaned this insight after trying to get a Seattle direct number from a partner airline American Airlines and also after calling their 1 800 reservations. No one including American had any number other than the general reservations number that sent you round in circles with dozens of "if you need this., push." options.On my third call, I was able to reach a real person after pushing the number for "our elite, elitest, bestes, million mile first class fliers who we really care about" option. I explained my predicament to the nice young man who said, "Gee I wish I could help you, but I don't have a number for Seattle either. flight."Thank you, God. There are angels at work even in government offices early in the morning."Then I thought, how is my bag going to get from Seattle to Anchorage since it was only checked to Seattle on BA. Before going through security, I hightailed it down to the Alaska Airlines' baggage claim counter. I was absolutely stunned, when after explaining to the agent what had happened, she said, "When you get to Anchorage go to our counter there and give them a copy of the British Airways baggage claim check and they will ensure that you get your bag." Really? Even when it wasn't checked on Alaska Airlines to Anchorage. "Yes," she reassured me. This I've gotta' see, I thought.'I needed books for legitimate reason'Derek