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coach handbags legacy subsidiary Gateway Multichannel Retail (India) has introduced the concept of catalogue stores, call and collects store, internet retail website and telephone orders. Besides books, it also offers magazines, CD ROMs, music, stationery and toys. Overseas it operates over 300 stores in 40 countries through franchise route. Brio forays into food and beverage segment and has 20 outlets in various cities. 1992 It introduced ladieswear in the store.1993 It also added children and non apparels under the store. 1994 The loyalty program First Citizen was launched. 1995 The group opened its second store in Bangalore. 1997 Shopper's Stop was incorporated. In the same year the company launched co branded credit card for its loyalty members in collaboration with HSBC.1998 The company launched its third store in Hyderabad. 1999 The company installed JDA Retail ERP (a global leader in retail ERP packages). The same year company launched its 4th and 5th store at Jaipur and Delhi. 2000 The company opened its 6th and 7th store located at Chennai and Chembur. The company also acquired Crossword ? India? s leading retail book chain.2001 2004 The company launched 9 stores located at Pune, Bandra, Kandivli, Mulund, Gurgaon, Kolkata, Malad and Bangalore2005 Shopper's Stop launched MAC and Homestop retail store.2006 It launched Mothercare in India in India and its food and beverage outlets namely Brio and Desi Caf? ? . Company also acquired 45% in Timezone India.2007 The company entered into a 50:50 joint venture with the Nuance Group for Airport Retailing Signed an MOU with the Home