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life coach certification mother at Boston Medical Center, where her daughter in law was being treated, anxiously searched for her son. mother was very upset, recalled Rebecca Blair, executive director of patient experience. was desperate. Eventually, hospital president Kate Walsh called over to Beth Israel Deaconess Medical Center and located the son.The hospitals plan to publish a joint analysis of the medical response.hospital in Boston will go back over every minute and communication, said Dr. Ron Walls, chairman of emergency medicine at the Brigham.So far they have also learned that they must use social media more effectively as an early warning system, because minutes matter in preparing trauma teams and operating rooms.Hospital leaders also said they need to better organize and deploy the hundreds of hospital employees who show up to help in a crisis and who contributed to congestion in emergency rooms on Marathon Monday.The trauma centers are developing strategies to more accurately identify patients and reunite them with families faster challenges that have plagued hospitals in other cities during disasters such as Hurricane Katrina. Atyia Martin, director of Boston Office of Public Health Preparedness, said the city is working with hospitals to standardize the reporting of patient identities to a central office that works to reunite victims with families. Hospitals did not all provide the same information and some lagged in reporting on April 15, she said.Dr. Carl Schultz, research director at the Center for Disaster Medical Sciences at UC Irvine School of Medicine in California, said it is not surprising that