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authorized coach outlet online into the bag and left a very noticeable stain which the wet wipes were not going to solve. When it came time to settle the bill, we mentioned the damage to the bag and that they should probably make a decent contribution towards the cost of trying to get it cleaned. One of the waiters came back with an offer of 10 off a 100 bill, still no apology whatsoever, and words to the tune of 'it's a gesture of goodwill, most other places wouldn't offer you anything. ' We didn't see this as anywhere near a suitable offer, but at the same time we didn't want to cause a scene. So we countered with 20 off the final bill, which we considered to be more than fair. Rather than this ending the whole ordeal, this prompted every member of staff in the restaurant apart from the manager to line up near our table and shout in our direction. 'Accidents happen. ' 'But your bag was on the floor so we're not responsible. ' 'I don't care about your bag!' 'But I gave you free rice!' They laughed at us, they mocked at us, they even threatened to call the police on us. The whole time the manager was walking around the restaurant, attending to every table except ours he was specifically avoiding us. Throughout this we still had not received anything in the way of an apology! In the end we handed 80 to one of the waiters and left. We booked our table at The Bengal based on great past experiences. We were a respectful group who weren't drinking heavily and were prepared to spend a good amount of money with that curry house. Our food was an hour and a half late, and the manager managed to spill a curry all over my